Team i (Tata Consultancy Services(TCS))
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Jingxuan Sun CM
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Yixue Wang CM
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Jingxuan Zhang CM
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Kaixi Lu ORIE
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David Zhang CS
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Ross Liu CS
outlink icon Sprint 1 / Crit 1
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Going to an event is fun, but planning an outing might not be. When buying tickets for their interested event, it’s common for people to spend time switching between ticket options, filtering and comparing different sessions, trying to find one that accommodates every goer’s preferences. This process could be time-consuming and frustrating, and could be optimized by our app iX. We are creating a seamless and cohesive ticket purchase experience that helps event-goers quickly find their most intended tickets. By leveraging AI and ML techniques, our intelligent ticket agent identifies customer intention and recommends ticket options that best satisfy the whole going group. Our solution helps people navigate and plan their event outings in a frictionless way, creating a high-value exchange between customers and ticket sellers.